Privacy Policy

Last Updated: October 16, 2025

 

1. Introduction
Leonardo Wedding Cars (“we”, “us”, “our”) is committed to protecting the privacy and security of the personal data we process. This Privacy Policy explains what personal data we collect, how we use it, with whom we share it, and your rights in respect of your data.

2. Data We Collect
We may collect and process the following types of personal data:

• Contact information: name, email address, phone number, mailing address.

• Booking & service information: details of your booking (date, time, pick-up/drop-off locations, car model), payment information, special requests.

• Usage data: how you interact with our website (pages visited, time, IP address, browser type, cookies, referral URLs).

• Communications: records of correspondence with you (emails, messages, phone calls) for customer service, support, complaints.

• Other data you provide voluntarily (e.g. preferences, feedback, surveys).

3. How We Use Your Data
We use your data for the following purposes:

• To process and fulfill your booking (including billing, invoicing, scheduling, sending confirmations).

• To communicate with you (e.g. regarding your booking, support, updates).

• To improve our services and website (analytics, audits, testing, research).

• For marketing purposes, where you have consented (sending newsletters, special offers).

• To comply with legal and regulatory obligations (e.g. tax, recordkeeping, dispute resolution).

• To prevent fraud, misuse, or violations of our Terms & Conditions.

4. Legal Basis for Processing
Under applicable data protection law (e.g. GDPR), our legal bases include:

• Performance of a contract (fulfilling your booking).

• Legitimate interests (e.g. improving service, fraud detection), where those interests are not overridden by your rights.

• Consent (for marketing communications).

• Compliance with legal obligations.

5. Sharing and Disclosure
We may share your personal data with:

• Service providers & contractors: for example, payment processors, IT hosting providers, analytics providers, email platforms.

• Authorities & regulators, where required by law (e.g. police, tax authorities).

• Professional advisors, such as lawyers or auditors, where necessary.

• Connected companies, affiliates, or partners, if applicable, but only under strict confidentiality terms.

We do not rent, sell, or trade your personal data to third parties for their marketing purposes without your consent.

6. Cookies and Tracking
We use cookies and similar technologies:

• Essential cookies (to enable basic functions of the site).

• Performance/analytics cookies (to understand website use and improve performance).

• Marketing cookies (for advertising or retargeting).

You can control cookies through your browser settings or via a cookie banner (if applicable). However, disabling cookies may limit parts of the website’s functionality.

7. Retention Period
We retain your personal data only as long as necessary for the purposes for which we collected it, or as required by law (e.g. tax records). After that, data will be securely deleted or anonymized.

8. Your Rights
Depending on your jurisdiction, you may have rights such as:

• Access (to see what data we hold about you).

• Rectification (to correct errors).

• Erasure (to request deletion) — subject to exceptions.

• Restriction of processing.

• Data portability.

• Object to processing (e.g. direct marketing).

• Withdraw consent (where processing is based on consent).

To exercise your rights, contact us at [email protected] or via phone +357 94 301188. We will respond within any time period required by law.

9. Security
We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. We periodically review security practices but cannot guarantee absolute security (no system is 100% safe).

10. International Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards (e.g. standard contractual clauses, adequacy decisions) are in place.

11. Children
Our services are not directed to children under 16. We do not knowingly collect personal data of children without parental consent. If you believe we have collected personal data of a child, contact us so we can delete it.

12. Changes to This Policy
We may update this Privacy Policy from time to time. We will indicate the “Last Updated” date and, where appropriate, notify you of material changes (e.g. via email or website notice).

13. Contact
If you have questions or complaints about this policy or our privacy practices, contact:
Email: [email protected]
Phone: +357 94 301188
Address: Leonardo Rentals, 2 Nikitara, Maisonette no.10, Filoktitis Complex, Emba, Pafos, 8250, Cyprus